Organisational Justice and Turnover Intention among Frontline Employees of Electricity Distribution Companies in Nigeria: A Study of Kaduna Electricity Distribution Company
Keywords:Distributive Justice, Employee Turnover, Procedural Justice, Turnover Intention, Social Exchange
Employee turnover has become a major concern of researchers and policy makers due to its negative consequences, such as increase in the costs of recruiting and training new of employees, as well as decline in the effectiveness and productivity of the remaining employees. Drawing on social exchange theory, this study examined the relationship between perceived organisational justice and turnover intention among 286 employees of Kaduna Electricity Distribution Company. Procedural justice and distributive justice were included in the research model. The results supported the hypothesized influence of procedural justice and distributive justice on turnover intention. In particular, both procedural justice and distributive justice were found to be negatively related to turnover intention. Practical implications of these findings and suggestions for future research are discussed. Specifically, the results suggest that creating and maintaining positive work environment could help in minimize the incidences of turnover intention in KEDCO.